Point of Sale Cost of Ownership
Cost of Owning Revel Systems POS from Position POS
Just a few decades ago, point of sale transactions involved a simple countertop cash register for many businesses. The point of sale transaction has evolved over the past 10 years to become a critical part of engagement for customers, employees, and managers. Point of sale has become the central nervous system of a business. Technology advancements such as tablet devices and cloud-based technologies have enabled new POS vendors to come to life and offer a completely new approach that is placing the POS System at the center of all business operations.
In today’s highly competitive landscape, being able to offer an outstanding experience to customers when they visit a store or restaurant is critical to win against convenient online stores like Amazon.com or the ever-growing list of food delivery services. In April 2016, Forrester Research conducted a study commissioned by Revel Systems, Step Up The In-Person Experience, that surveyed enterprise restaurants and retailers with over 25 locations. 90% of respondents agreed that it is important to infuse digital capabilities into physical locations to improve customer experience, and indicated they were currently working on integrating new technology.
Top three qualities for excellent in-person experiences according to retailers and restaurateurs:
The Point of Sale Industry
There are a few large players in the Point of Sale industry that has dominated the market for years. Their systems work on back office servers and require regular maintenance. While these systems have been deployed at many large enterprises globally, they show a number of shortcomings that are making new innovative vendors gain rapid traction. These new vendors are leveraging modern technology that offers a sleek in-person experience while requiring low maintenance due to their modern hardware and hybrid cloud deployment model. With a smaller hardware footprint, secure cloud-based technology, and a streamlined user experience, these new solutions have the potential to replace old legacy technologies and benefit both the business owner and the customer in the long run. In addition, when looking at the total cost for a merchant over a 1, 3 or 5 year period when using these new technologies, motivation to switch can make the switch even more enticing.
The Next Generation Point of Sale
In today’s world, customers consider their cell phones to be their sidekicks and expect a seamless experience – from mobile ordering to payment, take out and much more. To stay competitive, it’s imperative to connect all customer channels while also maintaining a trustworthy backend to easily access and analyze all business-critical data. The next generation Point of Sale is a powerful digital platform that fully integrates all purchasing channels with the Point of Sale–one in which data can flow seamlessly between the Point of Sale and all other applications making it quick and easy to check the health of the business, reconcile sales and expenses for accounting and much more. In addition, this next-generation POS offers an extensive set of tools that enable merchants to easily track the end to end customer experience. It also gives them access to valuable customer data that can help them make better decisions to grow their business.
About Us
Position POS is a Madison-based iPad-centric POS system solution provider. Providing in-person specialty evaluation and training for your business is our biggest asset. We help you move from old cash and card processing systems to a turnkey iPad technology. For more information visit us at PositionPOS.com or our Contact Page to get started.
